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AGENTS · CHATBOTS · VOICE · WHATSAPP

AI agents that do the work your team shouldn't be doing.

Chatbots that resolve real tickets. Voice and WhatsApp agents that qualify leads. Autonomous agents that read your CRM, ERP and docs, make judgment calls, and ship outcomes — from sales analysis to customer service to finance ops.

Claude Agent SDK specialists Deployed in your real stack From scope to production in weeks

THE REALITY

AI everywhere. AI doing actual work — almost nowhere.

You've sat through the demos. Read the reports. Maybe you even paid a consultancy €50K for an "AI readiness assessment" that now lives in a shared drive.

Meanwhile, your team still pulls reports by hand, answers the same customer questions 200 times a month, and spots revenue opportunities only after the customer has already gone quiet.

The problem isn't that AI doesn't work. It's that most companies buy strategy when what they need is an agent shipping on Monday morning.

MEET YOUR AI TEAM

Six agents we build, over and over.

These aren't hypothetical. Each of these is a live production agent we've shipped. Replace the industry with yours — the pattern holds.

The Sales Analyst

Reads your CRM and ERP every Monday, finds deals slipping, accounts ready to expand, and silent churn signals. Posts a ranked list of actions to the sales team, by name.

Stack Claude Agent SDK · MongoDB · Slack
PROOF +23% cross-sell in 4 months

The WhatsApp Outreach Rep

Handles 100% of inbound leads on WhatsApp and phone — qualifying, answering objections, and booking meetings 24/7. Escalates to a human when it matters.

Stack WhatsApp · Voice · CRM integration
PROOF 30–60% more leads contacted

The Enterprise-Grade Chatbot

A conversational agent inside your SAP / ERP that creates and modifies real orders — with role-based auth, guardrails against hallucinations, explicit confirmations, and full audit logs.

Stack Azure · SAP · Claude · Application Insights
PROOF 24/7 sales desk on WhatsApp

The Tenant Support Agent

Takes incident reports on WhatsApp, pre-filters and categorises by urgency, resolves FAQ-style issues on the spot, and only escalates the ones that actually need a human.

Stack WhatsApp Business · Claude · Ticketing
PROOF 400+ units covered 24/7

The Order-Taking Agent

Reads WhatsApp messages, photos of handwritten orders, voice notes. Interprets what the client wants, validates against your catalog, and posts orders directly into the ERP.

Stack WhatsApp Business · Claude · ERP REST
PROOF 95% orders zero-touch

The Finance Clerk

Monitors your supplier inbox, extracts line items from any invoice format, matches them against purchase orders and posts clean entries to your accounting system.

Stack Python · OCR + Claude · Your ERP
PROOF 3 days → 4 hours
AGENT ANATOMY

What makes an agent different from automation.

Automation follows rules you wrote in advance. An agent reads your context, makes judgment calls, and takes action. The difference compounds.

1. They read your context

Scoped access to your CRM, ERP, docs and databases. No copy-pasting in. Same information a human employee would have — just structured.

2. They decide what matters

Agentic reasoning, not scripted rules. They explore, query, compare, and form judgments about which actions move the outcome you care about.

3. They take action

Write to your ERP. Post to Slack. Send a reply. Book a meeting. Escalate with context. Guardrails on destructive actions, logs on every decision.

4. They get better

We monitor every decision. Edge cases become evals. Prompts versioned. Tools expand over time. The agent gets sharper at its job every month.

WHERE AGENTS LIVE

Seven domains where agents replace hours of human work.

Autonomous agents

Agents that read your data, decide what to investigate, and act without human triggers. From weekly revenue analysts to always-on ops monitors.

Chatbots & WhatsApp agents

Yes, we build chatbots — but the kind that looks up orders, updates customers, and resolves tickets end-to-end. WhatsApp, web, Instagram, voice. Real integrations, not scripted FAQ.

Voice & phone agents

Hyper-realistic voice agents that call back inbound leads, qualify them, and book meetings on the calendar. WhatsApp + phone fallback, 24/7, zero queue.

Agents inside your ERP

Not just connecting to your ERP — living inside it. Reading, deciding, and writing back. SAP, Dynamics 365, Holded, Odoo, custom ERPs.

Document intelligence

Agents that read unstructured input — PDFs, invoices, RFPs, voice notes — extract what matters, and route it into your real systems.

Custom AI copilots

An agent augmenting a specific role in your team: engineering review, legal redlines, financial modelling. Purpose-built per job, not generic.

Content factories

Generate thousands of assets (text, audio, images) at scale with QA gates, and push them straight into your CMS or product. Not a ChatGPT tab — a pipeline.

AI audit & roadmap

Not sure where to start? 2-week audit that maps which jobs in your business an agent could own and scores them by ROI.

NEED THE TECH UNDERNEATH?

AI agents sit on top of real tech. We build both.

Most agents we ship depend on an ERP, a CRM, a catalog API, a data pipeline, or a custom backend that has to work reliably underneath. If you need the plumbing built or fixed first, that's our Tech practice.

See Unlock Tech — ERPs, integrations, custom software
PROCESS

From 'we have a problem' to 'it's live' in weeks

  1. 01
    Week 1

    Opportunity discovery

    90-minute deep-dive into your operations. We map current workflows, identify AI-viable use cases, and score them by impact and effort. You leave with a short list of opportunities ranked by ROI.

  2. 02
    Week 2

    Scope & proposal

    We select the highest-impact opportunity and write a tight proposal: exactly what we'll build, what tools we'll use, what the integration looks like, and what success means. Fixed scope, fixed timeline.

  3. 03
    Weeks 3–6

    Build & integrate

    Weekly sprints with working demos at the end of each. You see real progress every 7 days and can redirect if priorities shift. Deployed into your actual environment, not a sandbox.

  4. 04
    Ongoing

    Operate & evolve

    Monthly retainer for monitoring, edge-case handling, and incremental improvements. Your system gets smarter over time as we tune prompts, expand scope, and add capabilities.

TOOLS & TECHNOLOGIES

Pragmatic stack, no vendor lock-in

  • Claude
  • OpenAI
  • Ollama
  • n8n
  • Python
  • Node.js
  • MongoDB
  • PostgreSQL
  • Dynamics 365
  • SAP
  • Holded
  • Supabase
  • Cloudflare
EXPLORE BY USE CASE

Specialised AI services

Each of these is a deep-dive on a specific AI application we deliver. Start from the one closest to what you're trying to solve.

You know what's slow. We know how to fix it.

30-minute call. Walk us through a bottleneck and we'll tell you if AI is the answer, what we'd build, and what it would cost. No jargon, no commitment.

Or email us at contact@unlockmanagement.com