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OUTBOUND AS A SERVICE

We generate your customers. You close them.

Outbound, market entry, soft landing — executed by us, closed by you.

No platform to learn No junior SDRs to train First meetings in under 4 weeks

DEFINITION

What is outbound as a service?

Last updated 24 September 2026. Figures below are Unlock campaign benchmarks and one named client, not industry surveys.

Outbound as a service means a senior operator team runs the B2B pipeline: who you sell to, the prospect list, sending domains, cold email and LinkedIn, and a human inbox that only puts meeting-ready conversations on the calendar. Unlock Management does this from Madrid for European B2B companies. The client keeps discovery calls and closing.

Hire an SDR, buy a tool, a typical agency, or Unlock GTM
Option What you actually get Where it breaks
Hire an in-house SDR €40–50K salary, plus tools, management, and a 3–6 month ramp. High attrition. Half are gone by the time they are productive.
Buy a cold-email tool Apollo, Lemlist, or Smartlead — a login and a sending platform. The tool works only if you already have people to operate it.
Typical outbound agency Templates reused across clients, sent at high volume. Little personalisation, and the corporate domain takes the reputation hit.
Unlock GTM ICP, sourcing, copy, Smartlead infrastructure, and a human who qualifies replies. You still run discovery and close. We do not replace the sales team.
THE PROBLEM

Why is B2B outbound broken?

THE USUAL OPTIONS

Hire an in-house SDR

€40–50K salary + tools + management + 3–6 months to ramp + high attrition. By the time they are productive, half have left.

Buy an outbound tool

Apollo, Lemlist, Smartlead — any of them. They work if you have the team to operate them. The tool isn't the hard part.

Hire a typical outbound agency

Generic templates, reused across clients, burning your domain reputation. High volume, zero personalization, zero pipeline.

WHAT WE DO

We run outbound for you, end-to-end.

Not a tool. Not a course. Not advice. We embed as part of your revenue team and build a repeatable outbound system — define your ICP, source prospects, write copy that's specific to each buyer's situation, and manage every campaign from our inbox. You get predictable pipeline, at a fraction of the cost of an in-house team, without the hiring risk.

CERTIFIED ON THE STACK WE OPERATE

The tools we use, we're vouched for on.

We don't pitch tooling — but when a client's stack matters, we're certified where it counts.

HOW IT WORKS

You focus on closing. We build and run the system that fills your calendar.

We handle

  • Market analysis, entry strategy & soft landing
  • Outbound from ICP to qualified meetings
  • CRM, reporting & weekly optimisation

You focus on

  • Discovery calls & closing deals
  • Product, pricing & post-handoff decisions
ONBOARDING TO FIRST MEETINGS

Four weeks from kickoff to qualified calendar

  1. 01
    Week 1

    ICP deep-dive & infrastructure

    We spend 90 minutes understanding who your best customers are, what problems you solve, and what "qualified" means for you. In parallel, we set up dedicated sending domains, warm mailboxes, configure your CRM, and align on reporting.

  2. 02
    Week 2

    Prospect sourcing & enrichment

    We build your prospect list from 300M+ global contacts filtered by your ICP (industry, size, tech stack, recent triggers). Every lead is enriched with company data, buying signals, and validated contact info. No generic scrapes.

  3. 03
    Week 3

    Copywriting & campaign launch

    We write sequences that reference each prospect's actual situation — not "Hi {firstName}, I noticed your company…" Each email names a real problem they face and hints at a specific solution. Campaigns go live end of week 3.

  4. 04
    Week 4 onward

    Execution & qualification

    Replies come into our managed inbox. We handle objections, answer questions, and qualify interest — only forwarding meeting-ready conversations to your calendar. Weekly reports show open rates, reply rates, meetings booked, and what we're testing next.

BENCHMARKS

What do Unlock outbound campaigns deliver?

Across active B2B campaigns from January 2025 to January 2026, Unlock reports a 42% average open rate, a 6% positive reply rate, a first qualified meeting in under four weeks from kickoff, and about 12 qualified meetings a month per active client.

0%
Average open rate

industry average: 15–20%

0%
Positive reply rate

qualified responses, not auto-replies

<4 wks
Time to first meeting

from kickoff call

~0 / mo
Qualified meetings booked

per active client, on average

Benchmarks across active B2B campaigns (Jan 2025 – Jan 2026). Results vary by industry and ICP.

CLIENT RESULTS

Work that delivered, not just work that shipped.

A sample of outcomes across markets and business types.

Maritime · Spain

Port-wide adoption across Spain's major ports

A maritime-sector company partnered with us to bring innovation to Spanish ports. Through strategic positioning and stakeholder outreach, the initiative was adopted by most of the country's major ports and is now fully operational.

Consumer App · UK → Spain

Spain market entry for one of the UK's most popular apps

We acted as the on-the-ground consulting partner: built the market entry plan, adapted the brand for Spanish audiences, identified key local partners, and coordinated the full launch. They now operate in Spain with a solid and growing user base.

Pet Insurance · Madrid

5× verified review growth on Google and Trustpilot

A Madrid-based pet insurance startup needed credibility on review platforms. After partnering with us, their verified review volume grew 5 times — significantly strengthening their online reputation and giving prospective customers the social proof needed to convert.

MARKET EXPANSION

Entering a new market is not just translation.

For companies expanding into Spain, the UK, or elsewhere in Europe — we run the analysis, build the entry plan, and operate on the ground until you have traction.

Market analysis & sizing

Competitor mapping, TAM/SAM/SOM, channel assessment, regulatory landscape, and buyer persona research — delivered as actionable briefs, not 80-page decks. We tell you whether the market is worth entering and where to start.

Market entry strategy & execution

Segment prioritisation, go-to-market sequencing, local partner identification, and launch coordination. We have done this for consumer apps, maritime, and B2B — UK to Spain and beyond — acting as your on-the-ground operator, not a remote consultant.

Soft landing & local presence

Establish commercial operations in a new country without building a full local team from day one. Entity setup coordination, stakeholder introductions, interim commercial representation, and local hiring support until you are ready to scale in-house.

Case Study — Fudeat

What did outbound do for Fudeat?

Fudeat, a corporate catering platform in Spain, had no CRM and grew only by referral. Unlock set up Pipedrive, ran outbound to office managers, HR directors, and CEOs at companies with 50–500 employees, and reworked Klaviyo. Reported result: every €1 returned €4 within 45 days, and 67% of new clients came from outbound. Qualified leads were handed to Fudeat’s own team to close.

4:1

ROI — every €1 returned €4

67%

of new clients from outbound

45 days

to full payback

100%

data-driven forecasting

Download full case study

What we delivered

  • Pipedrive CRM setup with full pipeline visibility
  • Structured sales stages with defined next actions per lead
  • Full-cycle outbound targeting Office Managers, HR Directors & CEOs (50–500 employees)
  • Klaviyo email flow restructuring with personalized, text-heavy sequences
  • Qualified lead handoff — internal team focused only on closing
  • Weekly reporting dashboard across GTM and Sales
OUTBOUND & PIPELINE

Everything we run to fill your calendar.

Most outbound engagements start with 2–3 of these bundled together. We do not sell à la carte unless it fits — the point is pipeline, not task lists.

ICP definition & targeting

We lock in who you sell to, what "qualified" means, and which buying signals justify outreach. Output is a single, actionable ICP doc that drives every other decision.

Prospect sourcing & enrichment

Prospect list building across 300M+ contacts, deduped, enriched with firmographics and intent, every email validated before we send. No generic scrapes, no recycled lists.

Deliverability & infrastructure

Dedicated sending domains, mailbox warmup, DMARC/SPF/DKIM, deliverability monitoring. Built on Smartlead.ai so your main domain never catches a reputation hit.

Cold email campaigns

Multi-step sequences written per segment with per-account personalisation — not spintax, not generic mail-merge. We own the copy, the timing and the A/B testing.

LinkedIn outreach

LinkedIn sequences layered on top of email, coordinated from the same operator. Connection requests, thoughtful touches, and InMail when the ICP demands it.

Klaviyo & e-commerce email flows

For e-commerce and DTC: welcome flows, abandoned cart, post-purchase, win-back, lifecycle segmentation. Klaviyo-certified team, deployed with full audit trail.

CRM setup & hygiene

Pipedrive, HubSpot, Salesforce. Pipeline design, stage definitions, reporting, automations. Pipedrive-certified — we set the thing up, not just advise.

Inbox management & reply qualification

Every reply handled by a human on our side. We answer objections, qualify intent, and only forward meeting-ready conversations to your calendar.

AI-augmented outreach

WhatsApp and voice agents that pick up inbound leads 24/7, qualify them and book meetings — so every lead gets contacted, not just the ones the team has time for.

Pipeline analytics & reporting

Weekly dashboards with open rates, reply rates, meetings booked, deals created, and what we are testing next. Numbers first, narrative second.

EXPLORE BY USE CASE

Pick the pipeline problem that fits you

Every engagement we run falls under one of these specialised sub-services. Start from the one that matches how you think about the problem.

FAQ

Questions people ask about outbound as a service

What is outbound as a service?

Outbound as a service means a senior operator team runs the B2B pipeline: who you sell to, the prospect list, sending domains, cold email and LinkedIn, and a human inbox that only puts meeting-ready conversations on the calendar. Unlock Management does this from Madrid for European B2B companies. The client keeps discovery calls and closing.

How is Unlock GTM different from hiring an SDR or buying a cold-email tool?

An in-house SDR is a €40–50K salary plus tools, management, and a 3–6 month ramp, with high attrition. Apollo, Lemlist, and Smartlead work only if someone already operates them. A typical outbound agency reuses templates and can burn the sending domain. Unlock runs ICP, sourcing, copy, infrastructure on Smartlead, and reply qualification, and forwards only qualified meetings.

What results do Unlock outbound campaigns report?

Across active B2B campaigns from January 2025 to January 2026, Unlock reports a 42% average open rate (industry average 15–20%), a 6% positive reply rate, a first qualified meeting in under four weeks from kickoff, and about 12 qualified meetings a month per active client. Results vary by industry and ICP. One published case, Fudeat, returned €4 for every €1 in 45 days, with 67% of new clients from outbound.

Who is Unlock GTM for?

European B2B companies that already have an offer and need pipeline beyond the founder’s network: cold email and LinkedIn into a defined ICP, or a first commercial presence in a new country such as Spain. A poor fit is a team that only wants a tool login, a workshop, or a PDF. There is no public rate card.

How do you start an outbound engagement with Unlock?

Email contact@unlockmanagement.com or use the form on the contact page. There is no pitch deck and no booking gate. Unlock replies within 24 business hours and says whether the engagement is a fit. Spanish pages are at /es/gtm/ and /es/contacto/.

Stop guessing. Start booking.

Tell us who you sell to and what 'qualified' looks like. In 30 minutes we'll tell you exactly how we'd build your pipeline — and whether it's worth doing at all.

Or email us at contact@unlockmanagement.com